Cwm Taf University Health Board has launched a new patient experience and satisfaction survey which seeks patient views regarding catering and cleanliness services.
The health board has now received the results of the National Staff Survey. The response rate was a considerable improvement on the 2013 survey, closing at 38% and this is on par with the National average.
The health board’s pathology department is the FIRST in Wales, SECOND in the UK and THIRD in the World to attain accreditation to ISO 15189:2012.
An unannounced inspection by Healthcare Inspectorate Wales (HIW) of Ward 3 at Ysbyty Cwm Cynon in Mountain Ash has confirmed that patients are happy with their care and improvements have been made across all areas.