A new website has been launched to help to keep patients from Pontyclun to Pontypridd up to date with information about their primary care health services.
The site – taffelycluster.com – has been created by the local Taff Ely Primary Care Cluster which represents GPs, optometrists, dentists and pharmacists, social care and community services.
The aim was to create a one stop shop for patients needing information about how to access the services from a range of professionals, and not only GPs.
Dr Oliver Williams, based in Pontypridd, who designed the site, said: “People are contacting our surgeries all the time asking for help with how to access various services.
“We wanted to give them something available 24/7 where they can find this information without having to wait to phone or visit the surgery.”
Sections on the new website cover health and wellbeing support, promote projects which improve wellbeing or combat isolation and loneliness by including links to third party sites.
“People will be able to find out about local walking rugby sessions, free courses to help to control stress, as well as other resources, all within the Pontyclun to Pontypridd area.
There is information on the range of cluster professionals available, local surgeries, useful info and news updates.
There are links to help people ‘Choose Well’, self-referral NHS physiotherapy service and the Common Ailments scheme which enables local pharmacists to treat certain conditions.
Support to quit smoking, access to alcohol and drug services, depression resources, sexual health advice as well as links to the health screening services available.
“There is useful info like how to access the Out of Hours service, or policies on home visits and who can ask for them. Patients can also use the feedback facility to suggest further information they would like to be featured in future.
“We hope it will become an essential tool for people to find their way around local health services.
“It will also free up the time of staff who deal with enquiries, allowing them to concentrate on more relevant or urgent matters, providing the prudent healthcare needed for a 21st century NHS.”