My name is Avalon Lam, I am a volunteer ward befriender at Ysbyty Cwm Rhondda Hospital.

The wonderful experience allows me to encourage patients to express their thoughts and feelings; promote the positive emotional support; build valuable friendships with them; maintain and accept their beliefs, supporting their uniqueness and worth in order to improve their emotional well-being.

I am doing the small things, but it can make a great difference in patients’ lives. This makes me feel enthusiastic about volunteering.


My name is Lucas and I’m a science student in Merthyr Tydfil Technical College. I volunteered as a ward befriender on Ward 12 at Prince Charles hospital.

During the course of my time I gained so much experience to push myself further in the future. Seeing first-hand how health professionals work, in particular nurses, was a sensational experience. Volunteering allowed me the opportunity to chat to patients at the bedside and gain new skills and knowledge which will aid my success as an adult nurse.

I will be using the knowledge gained and am pleased to have been accepted to study adult nursing at either Aberystwyth, Swansea, Cardiff or University of South Wales in 2018. I couldn’t have done it without the help of volunteering in my local hospital.


My name is Jeanette and I am thoroughly enjoying my role as a ward befriender in Ysbyty Cwm Rhondda.

The  nursing  staff  have  been  supportive and they  work  extremely hard and I would  not  have  been  able  to  do this without  them.

I spend time in conversation with patients and we chat about general topics such  as  birds, villages, towns, TV  channels, music and places  of  interest  visited  in  their younger  days.  It is humbling that some patients whom may initially have not wished to have these chats look forward to me visiting and we get the chance to play games like dominoes, snakes and ladders and ludo.


Hello my name is Roger Searle. I call twice a week to the Royal Glamorgan Hospital either to ward 3 or ward 19.

I enjoy having a general chat to patients. I find it very rewarding and it gives patients the chance to talk about whatever they like in complete confidence. It also helps to share what can sometimes be a very long day on their own.

I would also like to thank the staff on wards who help make volunteering an enjoyable experience.


Hi, I’m Alys, I am an A-level student at Merthyr Tydfil College. I have been volunteering on Ward 12, Prince Charles Hospital, since May 2017.

This is a wonderful opportunity to spend time with patients and build relationships with staff.

This has greatly improved my confidence and helped me secure a place to study medicine in Sheffield University next year.


Hello, my name is Jeff, I have been a volunteer for Cwm Taf University Health Board for a year now and love everything about it.

I enjoy talking with all the patients on the wards about their lives and families, it gives me a great deal of satisfaction.  I also make sure that patients can cut up their meat at mealtimes and check that their water jugs are filled.

I just love volunteering and the response from the patients is very rewarding. If you feel you can do it, give it a try.


Hi my name is Tina and I am a Maternity Buddy Volunteer in the Royal Glamorgan Hospital.

I thoroughly enjoy volunteering on the maternity ward, I get on well with all the staff and enjoy helping new mums with babies and chatting to them. The role is rewarding and allows us to make the mother’s stay in hospital as comfortable as possible. We also get the opportunity to cuddle babies!

Volunteering has also given me the opportunity to learn new skills and the confidence to further my education. I am now in college studying the level three access to nursing qualification.