Cwm Taf University Health Board wants your views on how our outpatient services are working.

We are inviting people who are interested in sharing their ideas to attend one of a number of events taking place across Wales.

This is part of an exercise by the Welsh Government to examine the vision for the service and what changes would be of benefit.

The Cwm Taf meeting will be held on November 23, from 1.30pm to 4.30pm at:

The Valleys Innovation Centre,

Navigation Park,

Abercynon, CF45 4SN

The university health board wants to identify how we can work together to improve the outpatient experience and your views will be used to inform the design of future services.

We are looking for 23 participants for each event to share their views about areas of outpatient services that are not working well.

You would contribute to a discussion about the vision for outpatients and how you would like to the present arrangements to change.

Alan Lewis, directorate manager outpatient services, said: “The current model for outpatient appointments in Wales was designed many years ago, and while there have been examples of different ways of working, it is widely accepted that there is a need to take a good look at the systems we have in place across Wales and to develop a process that works better for patients.

“All health boards in Wales are holding an event to share patient experiences and suggestions about how things could be improved. We are already holding surveys in our outpatient departments which will help to start the discussion in our meeting.

“We will feedback our findings to the Welsh Government to come up with the main issues for patients and it is important that they can have their say on the way forward.”

  • If you would like to attend on November 23, then please complete and return the booking form below, no later than November 7, 2016, to [email protected] or Anaesthetics Department, Theatres, Royal Glamorgan Hospital, Llantrisant, CF72 8XR

Please complete a form in English or Welsh:



Working together to design a new model for outpatients for the NHS